Insurance:

• Most rental houses carry insurance that is good only until equipment leaves the premises. At that point, outside insurance is required to cover equipment and vehicles. For this reason, Lightspeed requires all customers to provide a certificate of insurance prior to rental that names it as "Additional Insured, Loss Payee." Coverage should also include "Hired Autos" as it relates to grip truck rentals.

First Time Customers:

• Unless Lightspeed states otherwise, first -time customers will be on a COD basis.

Ordering Ahead:

• Help us guarantee the delivery of all the equipment you need by placing a "hold" on your list a few days prior to your shoot. Lightspeed has the ability to immediately facilitate any order, but to be fair, all equipment will be reserved on a first-come-first-served basis. Should there be a conflict, the customer with the hold will be contacted and asked if his or her order is definite. If not, the conflicted equipment will be given the definite order.

Payment:

• 31 days and out are subject to an annual interest rate of 18%.

Minimum Rentals:

• No order is too small, though the minimum rental will be one day.

Pick Ups & Returns:

• Equipment can be picked-up from 2:00 PM on for that night's or the following day's rental. However, Lightspeed asks that customers first notify it of their intended time of arrival. All equipment is due back by 10:00 AM. If you can't make it to Lightspeed, please allow us ample time to arrange delivery at market rates.

Canceled Orders:

• Canceled orders will be subject to full payment in the event Lightspeed loses rentals because of them.

Deliveries:

• Lightspeed offers delivery services in the Pittsburgh area at going rates.

Clean-Up/Repair Charges:

• Equipment returned that is unsuitable for rentals will be repaired at the customer's expense. And should any of Lightspeed's vehicles require excessive cleaning after use, there will be a minor cleaning charge. Any lost or stolen equipment will be replaced immediately at the customer's expense without any deduction for rental fees accrued against such equipment.

Our Position:

• We stand behind our equipment -- meaning that there will be no charge for lights and/or parts malfunctioning once in the customer's possession (unless due to operator error).

Hours:

• Lightspeed's hours are 9:00 AM to 5:00 PM Monday through Fridays. We are also available after hours and on weekends through the 24 hour number on our answering service